All posts tagged: Web Usability

Continue Reading

Defining UX Design Strategy and Deployment

UX design has come to carry a ton of weight in the web usability world. It’s easy to understand why. The better experience that a user gets, the more likely the user will share, become fan, or make a purchase. People remember great experiences and come back to get the same kind of experience even if they have to pay more for it. Providing a great experience to customers obviously has many benefits to a brand’s credibility, reputation and its social media reach. Define the Problem or the Larger Goal If you’re starting to take web usability seriously, it’s likely because you feel there is some problem or a situation where your goals are not being met. You really need to pinpoint the issue. Maybe your web pages have a high abandon rate or your app gets a lot of downloads but very little usage after the first few days. […]

0
2 years, 8 months ago
Continue Reading

Setting the Scene: 3 Scenarios to Improve UX

Understanding why a specific user or group comes to your website is critical when designing an interface, and when engaging in usability testing. Gathering all of this information both saves you valuable time in what could be a tedious, grueling process, as well as gathering informative research that can assist in structuring your website to formulate the best user-brand fit. Scenarios describe the context behind why your site was approached, and note any goals that need to be achieved to perfect the user experience. These scenarios come in different shapes and sizes, creating a relatable story that allows designers to step back and consider the problem from the audience’s perspective. When writing up the scenarios, consider the following questions: Who is the user? Why does he/she use your website? What does he/she want to accomplish, what are the goals? Understand what motivates your user and what their expectations are of […]

1
2 years, 9 months ago
Continue Reading

Make it Persona(l): 5 Steps for Usability Testing

Usability testing is one of the most fundamental parts of the overall website design process. These tests involve close observation of selected participants as they maneuver through a site at their own pace, for the purpose of identifying any usability issues or problems. Once these issues have been discovered, a brand can determine the participants’ satisfaction with the website or product. 
 An important element of usability testing is crafting personas that can be studied to gather crucial information, benefiting the user interface and user experience designs. The driving intention is to collect as much data as possible in order to enhance and perfect web usability. Creating realistic representations of your key audience segments involves investing time in user research and web analytics – the more research you do, the better. 
 A few aspects to consider when designing these personas include: providing the clearest possible picture of the user’s […]

0
2 years, 9 months ago
Continue Reading

Your Guide to Writing for the Web

We’ve waxed on and on about the intricacies of content creation, ensuring that the copy that you write is impeccable and specific to your brand. The importance of simplicity, relevance and readability is unparalleled when approaching your web content – but why is it so important? Everyone is talking about content, and rightfully so. People read various materials in different ways. Reading on the web is an entirely different experience than sitting down with a cup of coffee and getting deeply involved in a novel. Web content is generally crafted to provide the most information, with ultimate readability. What that means is, essentially, your readers can go to your website and quickly find what they’re looking for in a matter of seconds. Of course, this works in tandem with your web design and UI, but the content aspect cannot be ignored. Your website is there for a reason – your […]

0
2 years, 10 months ago
Continue Reading

3…2…1…Kick Off! (Meeting)

What’s the point of having a kick off meeting? In any project, the team meets multiple times (both internally and with the client) in order to gain as much knowledge as possible. Understanding users’ needs is at the forefront of any creative initiative – otherwise, what’s the point of going through the entire process, if not to create a positive and consistent relationship with the consumer?

 To remain focused on that important conversation, bring the team together with information gather from user research, or any analytics and testing conducted within existing sites (both desktop and mobile). Among the topics included, you should be discussing:

 The Site’s Audience

 Who makes up your brand’s audience? Does this audience need to be educated first, and does your website provide access to necessary information? Is your audience comprised of a younger crowd that thrives upon social media – and is your website accommodating to […]

1
2 years, 10 months ago
Continue Reading

3 Ways to Improve Usability for Better SEO

Web usability overlaps with many UX best practices, particularly Search Engine Optimization. Studies have shown that some benefits of properly accessible sites include better overall search results, reduced costs and increased audience reach. Search engines are not human – this we know. As this is the case, there are only a narrow number of specifications that they can detect from the mass amount of content that is processed. The engines are however, constantly being optimized, and are capable of delivering a great deal of intuitions through sifting engagement numbers, user patterns and links to determine rankings about a specific site. Content Useful, thoughtful and targeted messaging will increase the UX of a site, increasing the probability that a visitor will return to the site and have a good feeling about it. Notwithstanding the value of return visits, the encouragement of sharing via social media or on additional platforms, the application of bookmarks and resulting inbound links will all […]

2
2 years, 11 months ago
Continue Reading

The Usability Color Palette

I found I could say things with color and shapes that I couldn’t say any other way – things I had no words for. -Georgia O’Keeffe Ms O’Keeffe could not have said it any better – instant visual impressions are formed through color without any other types of connection made. Your web design and color palette can affect how individuals perceive you and your brand, and ultimately your website’s usability. Different colors correlate to different emotions, as has been discussed by psychologists and businesses for years – big businesses use colors to affect your emotions (and consequently, your decisions). Brands want to stand out in people’s minds, creating positive associations and making it more likely to recall in the future. The site and logo should be easily recognizable by your audience, and correlated to your service or product library. Dive into color relationships Looking in depth at the color choices […]

0
2 years, 11 months ago
Continue Reading

5 Ways Your Font Choice Affects Usability

Type choice is truly an emotional experience, both for the designer and user. It’s the designers job to evoke these emotions with a steadfast design that reflects the brand it’s representing. The fonts chosen will become a primary component of the user experience on a site or application, so it’s important to view the entire context to deliver the right formula. The selection of type for the web is literally fraught with moving parts that will alter the initial design almost constantly – whether it’s a browser type or contributors adding new content. When designing for the web, it’s important to know that content is constantly changing, and that type implementation will change as the material changes. While it’s important to focus on the overall design of the site, and how the typographic elements intermix with their visual counterparts – it’s critical to remember that the purpose of the content […]

2
2 years, 11 months ago
Continue Reading

Cause and Effect: Usability and Conversion

It may seem surprising, that while bringing people to a website is not that difficult, its the matter of actually keeping them there, engaging them and ultimately convincing them them to invest and return is a feat of incredible strategy. Whether a business to business (B2B) or direct to consumer (DTC) site, the one single metric that crushes all others in significance is conversion rate. Frankly, it’s all about the visitor. Their capacity to complete tasks easily and quickly is where web usability comes in, working to define the user experience. Its safe to say that usability and conversion, working in tandem, are critical to a sustained, and ultimately successful, relationship with a service or good. It is not enough for a web experience to simply function – a human can simply exist on junk food for a short time, however, in order to thrive and operate optimally, it must […]

0
3 years, 17 days ago
Continue Reading

3 Easy Ways to Increase User Satisfaction

Pay attention – as with any relationship, it must be cultivated and paid attention to, nurtured. Usability refers to the quality of a user’s experience when exploring the site (which includes all types of software and devices/applications). It is a mix of factors, as mentioned in previous blog posts, including: intuitive design, ease of learning, efficiency, memorability, error frequency/severity and satisfaction. 1. Engage in User Testing We can’t stress this enough – how else will you know what works best for your website and its users? Many organizations skip this process, finding it to be a long and winding journey, unsure where to begin or if their efforts will prove to be fruitful. Investing the effort and time into the depth and research into the user database will bring issues to light that would otherwise have never been discovered. How can a brand address these points if the wool is […]

0
3 years, 24 days ago